1. Eligibility for Refunds

You may request a refund if:

• The item is defective, damaged, or incorrect

• The product is unused and in its original packaging

• The request is made within [7–14] days of receiving the item

2. Non-Refundable Items

• Items marked as final sale

• Personalized or custom-made products

• Gift cards or downloadable items

3. How to Request a Refund

To initiate a refund, contact us at:

📧 info@myeclore.com
Include:

• Order number

• Reason for refund

• Clear photos (if applicable)

Our support team will respond within 48 hours.

4. Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

• We recommend using a trackable shipping service.

5. Refund Processing

• Once your return is received and inspected, we will notify you of the approval or rejection.

• Approved refunds will be processed to your original payment method within 5–10 business days.